Legal
Terms of Service
Effective Date: March 19, 2026 · Last Updated: March 19, 2026
These Terms of Service ("Terms") govern your access to and use of Edensight, a social media analytics platform operated by Neon Rose Inc ("Company," "we," "us," or "our"). By accessing or using Edensight, you agree to be bound by these Terms. If you do not agree, do not use the platform.
1. Definitions
- "Platform" means the Edensight web application and all associated services.
- "Organization" means a business or individual that registers an account to manage creators.
- "Creator" means an individual invited by an Organization to connect their social media profiles.
- "User" means any Organization or Creator who accesses the Platform.
- "Social Data" means content, metrics, and analytics retrieved from connected social media platforms (Instagram, TikTok, YouTube, Facebook).
2. Eligibility
You must be at least 18 years old and capable of entering into a binding agreement to use Edensight. By using the Platform, you represent that you meet these requirements.
3. Account Registration
3.1 Organizations
Organizations must register using a valid email address and are responsible for maintaining the confidentiality of their login credentials. Organizations agree not to share account access with unauthorized parties.
3.2 Creators
Creators join the Platform via an invitation link issued by an Organization. By accepting an invitation, Creators agree to these Terms and authorize the Organization to view analytics associated with their connected social accounts.
3.3 Account Accuracy
You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
4. Connecting Social Media Accounts
To use Edensight's analytics features, Creators must connect one or more social media accounts (e.g., Instagram, TikTok, YouTube, Facebook). By doing so, you:
- Authorize Edensight to access and retrieve Social Data from those platforms using OAuth or official API integrations.
- Acknowledge that access is subject to the terms and policies of each respective social media platform.
- Understand that Edensight does not post on your behalf or modify your social content.
- May revoke access at any time through your account settings or through the applicable social platform's settings.
5. Use of the Platform
5.1 Permitted Use
You may use Edensight solely for lawful business purposes related to social media analytics and creator management.
5.2 Prohibited Conduct
You agree not to:
- Use the Platform for any unlawful purpose.
- Attempt to reverse-engineer, decompile, or extract source code from the Platform.
- Circumvent any security or access control measures.
- Scrape, harvest, or collect data from the Platform in bulk without prior written consent.
- Use the Platform to harass, harm, or discriminate against any individual.
- Misrepresent your identity or affiliation.
6. Data and Analytics
Social Data retrieved through the Platform is processed and displayed for analytics purposes only. Edensight does not sell raw Social Data to third parties. Data is retained in accordance with our Privacy Policy.
7. Intellectual Property
All content, features, design, and technology comprising the Edensight Platform are the exclusive property of Neon Rose Inc and are protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without prior written permission.
8. Third-Party Services
Edensight integrates with third-party platforms and APIs (Instagram, TikTok, YouTube, Facebook). We are not responsible for the availability, accuracy, or practices of these third parties. Your use of those platforms remains subject to their respective terms of service.
9. Disclaimers
The platform is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or that data will always be current or accurate.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Neon Rose Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the platform, even if we have been advised of the possibility of such damages. Our total liability to you shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Neon Rose Inc and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Platform or violation of these Terms.
12. Termination
We reserve the right to suspend or terminate your account and access to the Platform at any time, with or without notice, for conduct that violates these Terms or is harmful to other Users, the Platform, or third parties. Upon termination, your right to use the Platform ceases immediately.
13. Changes to Terms
We may update these Terms from time to time. We will notify Users of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date above. Continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in San Diego County, California, and you consent to the exclusive jurisdiction of those courts.
15. Contact
If you have questions about these Terms, please contact us:
Neon Rose Inc3111 Camino Del Rio North, Suite 400
San Diego, California 92108
legal@neonroseagency.com